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Shop Local - Southwest Florida's Premier Bike Shop - We ship worldwide
Southwest Florida's Premier Bike Shop - We ship worldwide

Services & Repairs

Our in-house mechanics offer the highest quality repair and maintenance services in the metroplex for your bike (or bikes!).  With plenty of a la carte options and great tune-up and overhaul packages, we'll keep you riding smooth on the road! 

Walk ins are welcome, no appointment needed.  If you have a race or ride planned where you absolutely need your bike back by a certain time, let us know. 

Service Packages

 

We offer Insurance Damage Estimates and Bike Build Consultation. 

Performance Diagnostic / General inspection

Includes:

  • Complete safety inspection

  • Mechanical diagnosis

  • Written repair estimate

  • Consultation with a mechanic

Essential Tune-up

Perfect for routine maintenance.

Includes:

  • Safety inspection

  • Drivetrain adjustment

  • Brake adjustment

  • Wheel truing

  • Tire inflation

  • Bolt torque check

  • Lubrication

  • Test ride

Performance Tune-up

Our most popular service.

Everything in the Essential Tune plus:

  • Drivetrain cleaning

  • Wheel tension check

  • Hub adjustment

  • Bearing inspection

  • Headset adjustment

  • Bottom bracket inspection

  • Firmware update (if applicable)

  • Detailed cleaning

  • Test ride

Complete Overhaul

Recommended annually for high-mileage cyclists.

Includes:

  • Complete disassembly

  • Full bike cleaning

  • Drivetrain deep clean

  • New cables/housing installation (parts extra)

  • Bearing service

  • Wheel truing

  • Complete adjustment

  • Firmware updates

  • Complete safety inspection

  • Test ride

E-Bike Services

Essential E-Bike Tune

Performance E-Bike Tune

Complete E-Bike Overhaul

 

E-Bike Diagnostic

Includes:

  • Firmware check

  • Error code diagnosis

  • Battery inspection

  • Motor system inspection

 

Bikes dropped off for service must be picked up within three business days of completion notification.  Bicycles not picked up within three business days will be subject to our bike storage fees.  Bike storage fees will be our standard for a day until the bike is picked up. Some restrictions apply.  Certain bikes may require additional fees.

Additional Services:

  • Assembly service (does your bike need to be built from the box?)
  • Disassembly & Packing (prepare your bike to be shipped)


*Please note - Playtri is not liable for any damage that may occur during the course of transportation.  

 

CUSTOM BUILD BIKE SERVICES

Looking to get a quote for a custom build? See Playtri Custom Build Bikes.

 

Services & Repairs of E-bikes

Why E-Bike Service Costs More

We love e-bikes and are proud to service them. E-bikes can be heavier, more complex, and include electrical systems. E-bike service often requires more time, equipment, and care than a traditional bike. To keep our pricing fair and transparent, here’s what to expect:

1. Extra Weight & Handling

  • Most e-bikes weigh two to three times more than a standard bike.
  • Lifting, securing, and working on them safely takes more time and specialized equipment.
  • Flat repairs, wheel truing, and adjustments often require extra labor.

2. Electrical Systems & Diagnostics

  • Many e-bikes require system checks, software updates, or troubleshooting with brand-specific tools.
  • We charge a small diagnostic fee for battery or motor testing, just like you’d expect with a car.

3. Parts & Safety

  • Removing wheels, motors, or integrated wiring adds steps compared to standard bikes.
  • Battery recycling or safe handling also carries extra costs.

4. Bike Shop Quality Only
For safety and parts availability, we only service:

  • E-bike brands that we sell in-store.
  • Bike shop quality e-bikes purchased from trusted retailers.
    We do not service direct-to-consumer or non-standard e-bikes, as replacement parts and diagnostics are often unavailable or unsafe.

5. Commitment to UL Safety Standards

Playtri Sarasota has adopted the National Bicycle Dealers Association (NBDA) industry-wide voluntary UL certification standards. This means:

  • We prioritize servicing and selling only e-bikes that meet UL safety certifications.
  • We ensure the highest standards of battery, charger, and electrical component safety.
  • Our goal is to protect our customers, our staff, and the community with best-in-class e-bike practices.